Summary |
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Proven experience administering and teaching in adult higher education combined with decades of directing strategic management, marketing, and employee development functions in finance, manufacturing, and high tech creates a unique skill set for leading high performance learning systems in adult higher education. |
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Education |
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Fielding Graduate University |
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PhD Human Development |
2013 |
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Areas of concentration: Adult Learning and Development, Social Psychology; Human Systems. |
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Fielding Graduate University |
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MA Human Development and Organizational Systems |
2010 |
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Areas of concentration: Developmental Psychology; Management and leadership; Organizational Change & Development. |
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University of Phoenix, San Jose, CA |
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MA Organizational Management |
1999 |
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Thesis: Mutual incentive strategy: Loyalty through awards, direction through incentive. |
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Brigham Young University, Provo, UT |
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BA Communications: Public Relations |
1985 |
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Areas of Concentration: Marketing, Public Relations, Japanese. |
Academic Experience |
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University of Phoenix School of Business, University of Phoenix, Asia Pacific |
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College Campus Chair – School of Business |
2011-Present |
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Administer academic operations for graduate management programs on 12 USA military bases in Japan, Korea, and Guam. Primary responsibility to ensure the quality and integrity of academic programs to promote student success and campus viability. Key activities include the following: Hire, train, and develop full-time faculty; Supervise training, development, and scheduling of up to 120 lead faculty, area chairs, and instructors; Represent the University in community outreach activities, including training military personnel in resilience, conflict management, motivation, career development, and leadership; Form and lead task forces and committees for improving the quality and effectiveness of academic programs; Design and implement campus initiatives for assessing student learning; Serve as a core administrative faculty member teaching within the program curricula, including courses in strategic management, marketing, leadership, operations, research, and organizational psychology; Counsel faculty and students in academic and career-related issues; Conduct research to drive changes for improving effectiveness of academic and administrative programs; Facilitate organizational development and change, including implementing initiatives for assessment, classroom management technology, and feedback systems; Develop and administer campus Quality Assurance process; Administer University and campus systems for scheduling, faculty management, global governance, recognition, human resource management, and programmatic assessment. |
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University of Phoenix School of Business, University of Phoenix, Asia Pacific |
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Lead Faculty Administrator – Graduate Business Management |
2008-2011 |
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Developed and administered academic programs at Misawa Airbase Learning Center. Key activities included: Hire, develop, and manage faculty; Represent University to military and Japanese communities; Serve as liaison providing translation, organization, and leadership services between US military and Japanese community to support dozens of rescue, relief, and recovery missions during Northeastern Japan Disaster of 2011; Develop syllabus and overall course structure, facilitate classroom, and administer all grades for the following courses: Management; Human Capital Management; Organizational Leadership; Marketing, Quantitative Reasoning for Business; Strategic Planning and Implementation. |
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University of Phoenix School of Business, Northern California |
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Area Chair/Faculty – Area Chair responsible for developing and implementing campus student persistence programs. Developed syllabus and overall course structure, facilitated on ground classroom, and administered grades for the following courses: Management; Organizational Behavior; Human Resource Management; Marketing; Consumer Behavior; Leadership; Organizational Psychology, Sales Management; Public Relations; Marketing Research; Marketing Communications. |
2001-2008 |
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University of Phoenix College of Arts & Sciences, Northern California |
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Faculty – Developed syllabus and overall course structure, facilitated on ground classroom, and administered grades for the following courses: Skills for Lifelong Learning; Skills for Professional Development; Teamwork, Collaboration & Conflict; Organizational Psychology; Interdisciplinary Capstone Course. |
2003-2008 |
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University of Phoenix Online, Phoenix, AZ |
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Faculty – Developed syllabus and overall course structure, facilitated online classroom, and administered grades for the following: Graduate Business Management: Transformational Leadership; Management; Sustainable Customer Relationships. Undergraduate Business Management: Management; Marketing; Public Relations; Organizational Behavior. College of Arts & Sciences: Organizational Psychology; Skills for Lifelong Learning; Leadership; Teamwork, Collaboration, and Conflict. |
2006-Present |
Scholarship |
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University of Phoenix School of Business, University of Phoenix, Asia Pacific Campus |
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Assessment Initiative Developed and implemented campus initiative to assess student learning outcomes and improve academic programs. |
2013 |
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Quality Assurance Lead Developed and implemented campus Quality Assurance program to assess and improve faculty performance. |
2013 |
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Knowledge Expert – Marketing |
2009-2011 |
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Developed marketing curriculum and advised marketing faculty. |
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University of Phoenix College of Arts & Sciences, University of Phoenix, Northern California Campus |
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Sociology Curriculum Committee Member to College Campus Chair |
2006-2008 |
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Conducted research, developed programs, and conducted cross-functional training to support adult-student persistence and success. |
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University of Phoenix School of Business, University of Phoenix, Northern California Campus |
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Area Chair – Student Retention Programs |
2006-2008 |
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Conducted research, developed programs, and conducted cross-functional training to support adult-student persistence and success. |
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University of Phoenix College of Undergraduate Business & Management, Northern California Campus |
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Committee Member – Management Programs |
2004-2008 |
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Assessed and developed programs for enhancing faculty performance and student success. |
Related Professional Experience |
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RealMarCom, Aptos, CA |
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Management Consultant Developed and implemented custom and turnkey customer and employee development programs for clients throughout the USA. Clients included: First United Bank, Technology Credit Union, Auspex Systems, Honeywell, Lockaway Management, and Cleanscape Software International. |
1991 – Present |
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Lockaway Management, Aptos, CA |
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Director of Marketing Developed strategic customer development programs, lead generation systems, Internet infrastructure, marketing communications programs, HR function, and employee development programs for national network of self-storage facilities. |
2002 – 2008 |
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Cleanscape Software International, Palo Alto, CA |
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Director of Marketing Built and directed strategic marketing programs, Internet-based business development systems, and HR functions for software development tools company. |
1999 – 2002 |
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Honeywell WSE, Fremont, CA |
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Marketing and Communications Manager Directed and produced strategic marketing, customer communications, and dealer channel programs for a manufacturer of facility automation systems. Directed conversion and implementation of product lines to Y2K compliance. |
1995 – 1999 |
Awards |
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Kadena Air Force Base Commander coin presented by the 18th Force Medical Group for “Making significant contributions to personnel resilience by putting mission first and people always.” |
2013 |
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University of Phoenix UBAM Pride Award for "Outstanding Achievements in Leadership and Management". |
2007 |
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Profiles in Excellence: Leadership for the new Millennium 2001 in President’s Strategies and News Magazine. |
2001 |
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Sales & Marketing Management Magazine Wired Executive Award for Relationship Management. |
2001 |
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Honeywell Excellence in Leadership and Achievement Award. |
1999 |
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Intertec Publishers Excellence in Advertising Award. |
1998 |
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Languages |
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English – Native language. Japanese – Speak, read, and write; 10 years in-country experience. |
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Memberships |
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International Mind, Brain & Education Society Association of Humanistic Psychology American Management Association American Psychological Association |
Publications, Papers, Presentations |
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Understanding group dynamics to build and lead high-performance teams.
Winning people over to your ideas: How you can persuade others and influence change at work.
Principles of motivation for achieving individual and team excellence.
The Phoenix differentiation: Rising above and remaining relevant in a turbulent environment.
Assessing the viability of team learning with remedial students in a lecture-based Japanese higher education culture.
Building high-performance teams to conquer challenge.
Classroom management strategies: Facilitating high performance learning systems in adult higher education.
Leading successful transformation in turbulent environments
Understanding stress as a functional force for performance and wellness in human systems.
Invigorating the Traditional Japanese Higher Education System with Team-Based Learning: The Teacher’s Shifting Leadership Role in Interdependent Development Environments.
Promoting academic integrity in adult education.
Best years ahead for the adult brain
Exploring faculty connections to student persistence
Discovering holistic-dynamic needs beneath a rigid pyramid
Classroom management practices for supporting student persistence.
Automating the adult development classroom: Online Learning System overview.
Accepting classroom leader role provides educators with a toolkit for developing a diverse classroom.
Facilitating learning: Engaging faculty with students in the active pursuit of learning.
Exploring practices that support adult student persistence to graduate.
Managing the communication cycle for greater effectiveness in mortgage origination marketing.
Understanding the cycle of communication for marketing success.
Align marketing activities to customer needs for long-term competitive viability.
How to operate effectively in a consensus-driven political environment.
Storage Architecture Guide
Risk reduction with software development automation.
Cleanscape Sourcemill User Guide
Killing bugs before they kill your software organization |
Areas of instruction |
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Applied Business Research & Statistics Consumer Behavior Economics Human Resource Management Management Operations Management Organizational Leadership Organizational Behavior Organizational Psychology Public Relations Sales Management Skills for Lifelong Learning Strategic Planning and Implementation Team Dynamics for Managers Teamwork, Collaboration, and Conflict |
References |
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Upon request |
Resources |
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Academic Blog: http://www.gakushuu.org/ |